Privacy Policy

1. Who We Are

This Privacy Policy explains how Access.360.Identity ("Access.360.Identity", "we", "us", or "our") collects, uses, stores and protects personal information when you visit our website at https://access360identity.com.

Access.360.Identity is the data controller responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or wish to exercise your rights under applicable data protection laws, you can contact us using the details provided in Section 9.

2. Information We Collect

We collect only the information necessary to operate our website and respond to enquiries.

Information you provide

When you submit our contact form, we collect:

• Name
• Organisation
• Email address
• Any information you choose to include in your message

Technical information

When you visit our website, our web server may automatically collect limited technical information, including:

• IP address
• Browser type and version
• Device or operating system information
• Date and time of access
• Pages requested
• Standard server log information required for the secure operation of the website

We use this information only to maintain the security, availability and proper functioning of our website.

Third-party services

Our website includes links to:

• WhatsApp
• Calendly (for consultation bookings)

If you choose to use these services, your interaction with them is governed by their respective privacy policies.

Our website also uses Google Fonts. If fonts are loaded from Google's servers, Google may receive your IP address as part of delivering the font files.

Cookies

This website does not currently set or use any cookies — no analytics cookies, no advertising cookies, no behavioural tracking technologies, and no essential/technical cookies either. It is a static informational website with no login, shopping cart, or other functionality that would require them.

If we introduce cookies of any kind in the future — including essential technical cookies, analytics or advertising tools, live chat widgets, or tools added through our hosting provider — we will update this Privacy Policy first and obtain your consent where required by applicable law.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries submitted through our contact form.
• Arrange and prepare consultations you request.
• Provide information about our services where requested.
• Maintain, secure and improve our website.
• Comply with applicable legal, regulatory or professional obligations.

We do not sell, rent or trade your personal information.

4. Legal Basis for Processing

Where required by applicable law, we process personal information on one or more of the following legal bases:

• Your consent, where you voluntarily submit information through our contact form.
• To take steps at your request before entering into a contract for our services.
• Our legitimate interests in operating, securing and maintaining our website.
• Compliance with applicable legal or regulatory obligations where required.

5. Retention of Personal Information

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

Generally:

• Contact enquiries are retained for up to three (3) years after our last communication with you.
• Technical server logs are retained only for as long as reasonably necessary for security, troubleshooting and operational purposes.
• We may retain information for a longer period where required to comply with legal, regulatory, accounting or audit obligations, or to establish, exercise or defend legal claims.

When information is no longer required, it is securely deleted or anonymised.

6. Sharing and International Transfers

We do not sell or disclose your personal information to third parties except:

• where necessary to provide services you request;
• where we use trusted service providers to support our website or business operations;
• where disclosure is required by law or by a lawful request from a competent authority; or
• where necessary to establish, exercise or defend legal rights.

Some of our service providers, including Google, WhatsApp and Calendly, may process personal information outside Nigeria.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that such transfers comply with applicable data protection laws, including the Nigeria Data Protection Act (NDPA) 2023 where applicable.

7. Your Privacy Rights

Subject to applicable law, you have the right to:

• request access to your personal information;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information in certain circumstances;
• request restriction of processing where permitted by law;
• object to certain types of processing;
• withdraw consent where processing is based on your consent (without affecting the lawfulness of processing carried out before withdrawal);
• request portability of your personal information where applicable; and
• not be subject to automated decision-making or profiling that produces legal or similarly significant effects. Access.360.Identity does not carry out such automated decision-making through this website.

You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your personal information has been processed in violation of applicable data protection laws.

To exercise your rights, please contact us using the details below.

8. Protecting Your Information

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Although no method of transmission or storage can be guaranteed to be completely secure, we continually review our security practices to protect the information entrusted to us.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: info@access360identity.com

Address: Lekki Gardens Estate Phase 3, Hi Tech Road, off Lekki-Epe Expressway, Lagos, Nigeria.

You may also contact us through the contact page available on this website.

10. Children's Privacy

This website is intended for business users and is not directed at children under the age of 18.

We do not knowingly collect personal information from children through this website. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or website functionality.

Any updates will be published on this page, and the "Last updated" date at the top of this Privacy Policy will indicate the most recent revision.